For tenants

Report a problem in under two minutes — and always know where it stands

No more hotline queues or unanswered emails: report the issue from your phone, add a photo, and follow every step until it is fixed.

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Reporting a problem in under two minutes in the ImmoControl.io tenant app

Report from your phone

A guided flow with category, photo and urgency — your flat is assigned automatically.

Under two minutes

No forms to print, no office hours — report it the moment you notice it.

A photo says it all

Attach pictures directly so the contractor knows what to expect before arriving.

Always up to date

You are notified when the case is accepted, scheduled and completed.

Ask directly in the case

Questions and answers stay with the report instead of scattered across emails.

Your documents in one place

Tenancy agreement, statements and appointments — available whenever you need them.

What your day looks like with ImmoControl.io

  1. 1

    You report the issue

    Category, photo, urgency — done in under two minutes from your phone.

  2. 2

    The case is assigned automatically

    Your building and unit are recognised, the property manager is notified.

  3. 3

    A contractor is scheduled

    You see the confirmed appointment and access details in the app.

  4. 4

    You see when it is done

    Completion report and status — no need to chase anyone.

I reported the leak from my sofa and could see exactly when the plumber was coming.

Tenant, Koblenz · Illustrative quote reflecting the target scenario